Yaounde, Cameroon: A native of Yaounde, Cameroon – Jude is reeling after his self-made traditional dish from cow-hide went missing on a Favour Express bus trip to Tiko in December. The dish actually cost 25,000 CFA.
Reportedly, the bus agency confessed about sharing and eating the food themselves. The original maker of the dish, Jude expressed, “I paid for my ticket and my family’s. The Canda supplier was running late but the agency in Yaounde assured me they would send it on the next bus and call me in Tiko.”
While narrating the incident, Jude’s tone raged with frustration. Later he boarded the bus, in the hope of joyfully reuniting with his Canda.
“I tried contacting them but only heard back on 19th,” said Jude.
He added to the narration, “They claimed they dropped the Canda in Buea but when I went there, the manager casually told me they had shared and eaten it because they find it tasty.”
As per the sources, now the Buea branch has offered a vague promise of compensation, insulting his injury, which was not materialised. “They ate my food, worth 25,000 CFA and have not replaced it or given me the money back.”
“They are just ignoring me!” exclaimed Jude.
After the incident, Jude is in shock and distraught, not just financially but emotionally. He emphasised that the Canda was prepared with love which was meant for a special occasion. “They disrespected me and my family,” he added.
Jude presented a simple plea, “I want my Canda back or at least the money I paid for it.” The plea added, “Please help me reach Favour Express’s highest authority and make them take responsibility for their actions.”
Unfortunately, the story raises serious questions about Favour Express’s customer service and handling of passengers’ things and belongings. It also tells the importance of accountability and consumer protection in Cameroon’s transportation sector.