Botswana: Yesterday morning (25 November 2022), BITC paid a visit to Bucket Hat Factory located in Commerce Park. The visit was to appreciate the operations of the business and identify areas to further support the company.
Bucket Hat Factory (BHF), which is also the maker of HSP Bucket Hats, was established in 2018 and is currently one of the few large scale Bucket Hat manufacturing entities in the country.
BHF hats are handcrafted using quality, locally sourced fabrics. Currently, their staff consists of 75% women and 25 % males.
Attending the company visit and appreciating the works of BHF was the Manager Brand Botswana, Ms Ponalo Tumelo, who met with the Business Development Manager of BHF, Mr Carlos Makgato and staff.
During the visit, Mr Makgato noted that the company is faring well in the current market through the support of different corporations, schools, and sporting clubs.
He highlighted that their hats are currently available at Da Code Stores across Gaborone and is hopeful through the assistance of BITC, they will gain much needed access to more retail stores.
He noted that BHF does face a few challenges, especially when it comes to obtaining materials and ensuring enough production capacity, but plans are underway to ensure these challenges are addressed.
Ms Tumelo encouraged BHF to reach out to BITC for assistance and make use of the services offered by BITC, such as the Botswana Exporters Development Programme and take advantage of the opportunities they provide such as Outward Trade missions.
Recently, BITC also shone at the Diamond Service awards, and the staff of BITC also celebrated and congratulated three of their staff who performed well and scooped prizes today at the 15th Diamond Service Awards.
The three BITC recipients of the Service Excellence Awards are Mr Paul Tutwane, Ms Bontle Morolong, and Ms Sizakele Montwedi:
1. Mr Paul Tutwane received an award for Ikgantsho Customer Service Award
2. Ms Sizakele Montwedi received the Sekao Customer Service Award.
3. Ms Bontle Morolong received the Mmampudi Customer Service Award.
In the same vein, Ms Bontle Morolong won the Zebra Stripes Award, and she will be travelling to the United Kingdom, London, on the Diamond Service-Learning Journey. These staff members are exemplary of BITC’s core values.